Here are the most commonly asked questions that we get. Still want to know more? Call or email us today!
Does everyone attending need a ticket?
We have a digital record of everyone attending, so you don’t need a physical ticket. You do need to reserve your seat ahead of time at our online calendar.
What time should I arrive?
You will want to arrive at least 20 minutes before class time, to allow for a non stressful registration and settling into your apron and seat.
Do I have to buy tickets online?
Yes. Please send an email to BrushCapades Seattle if you have special circumstances.
What should I bring to the event?
All supplies are included to create your masterpiece- paint, canvas, brushes and apron. Please wear clothing that you wouldn’t mind getting paint on- the apron doesn’t cover everything! BrushCapades Seattle is not responsible for sat-upon paint drips and the potential messiness of yourself or your neighbor.
We are BYOB, so bring whatever fuels your creativity!
Is my registration/ticket transferrable to another person if I cannot attend?
Yes, your ticket is transferable, and we do not need to be notified. However, each ticket’s code is unique, and duplicate tickets are prohibited. Please instruct the person to use the name that purchased the ticket when checking in at the door.
Will I receive actual tickets in the mail or email?
No, you will not receive “paper tickets” You will receive your Verlocal receipt which is what you will use as your ticket. If you do NOT receive your Verlocal receipt, you need to contact our office to make sure that your payment was actually processed.
How do I use a discount voucher?
Click on the desired class and enter your voucher code in the appropriate box. If you have problems or questions, contact us at BrushCapades Seattle
What is the refund policy?
Due to the high volume of demand and ticket sales, all ticket sales are final. We have a firm no refund policy and we can only issue credits for cancellations if you email our office with your cancellation with a minimum of 48 hours advance notice to BrushCapades Seattle.
What if some people registered for my private event don’t attend?
We require that you give us a final headcount 48 hours before your event, and that is the number at which you will be billed.